Support Services
Phone Support
Phone Support is available Monday through Friday from 8am to 5pm Eastern Standard Time (EST), unless otherwise stated. Check out our 24/7 Online Support also.
Pre-Sales Support
Cost: Free
Need help deciding what type of stream hosting fits you? Give one of our sales reps a call. They can tell you about our selection and what they can do for you.
Billing Support
Cost: Free
Have a question about your bill or looking to change your stream? Give our billing department a call. They can help get your media gallery back on track.
Limited Free Phone Support
Cost: Free
Please note: There is a 10 minute time limit imposed on these calls; after 10 minutes a $35 Per Hr. charge will be assessed for the call.
Emergency Phone Support
Cost: Free (If Problem is on WebMSys' End)
Is your stream down and you cannot seem to connect to our server? We are here 24/7 for you! Give us a call and we will fix things. Please note: If the problem is not an issue with WebMSys then a $50 charge will be charged for the call any time after working hours.
Advanced Support
Cost: $30 Per Hr.
Paid Phone Support
Looking for someone to help you walk through your setup or answer how to connect-the-dots between your computer and media equipment? We can do all of that and more. Give us a call.Contact information
WebMSys
P. O. Box 951506
Lake Mary, FL 32795
+1 407 956 0073Telephone:
E-mail: webmsys@cfl.rr.com
We are available to answer your emails 24/7/365. Although we receive a large volume of email from our clients, we will respond as quickly as possible to your request.
We respect your privacy for any information received from you and we do not share information with third parties. Please review our Privacy Policy.
Contact form
Help us improve our services to better meet your needs.
If you have a suggestion on how to make us better or want to see additional services, please send us a message and we will promptly respond after careful consideration of your request. Thank you for your patronage.
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